FAQ For BCIB Trades Employees

MyBCIB is an employee account where you can find your employment information, such as your payslips, certificates and BCIB’s policies. It’s also where you can update your trades experience and certification information, so we can help find you find your next job.

If you are having trouble logging into your MyBCIB account, please check the following:

1. Your username might be the issue. It’ll be either the email address you used to sign up or the email address you gave your union.
2. Passwords are case sensitive, so Caps matter. And, you’ll want to make sure there are no extra spaces at the end.
3. If you can’t remember your password, click “Forgot your password.” This will send a reset link to the email address you signed up with. Check your junk box if you don’t see it.
4. After September 16, 2024, you’ll need to register for Multi-Factor Authentication by linking a mobile phone to your account. (See next question for more info.)
5. You can always email info@bcib.ca for assistance.

If you are a current or past employee of BCIB, you’ll need MFA on your MyBCIB account starting September 16, 2024. Here’s what you need to do.

1. Choose a mobile phone number to register. It needs to be a mobile so it can receive text messages (also known as SMS). It also needs to be one you can access when you want to log into your MyBCIB account, so your personal phone is best. ​
2. Register the mobile number to your account. (You can do this starting September 16.) You only need to do this once. ​
   • When you log into your MyBCIB account with your username and password, you will be prompted to register for multi-factor authentication.
   • You will be given options for MFA: SMS or authenticator apps. Choose ‘Codes sent to SMS.’ 
3. After that, SMS codes will automatically be sent to your phone whenever access your account.

For screen shots and a step-by-step guide, see this MFA How To Guide.

It is important to regularly login to your MyBCIB account to make sure your information is accurate and current.

For example, when you obtain new certificates or work experience, update your MyBCIB profile to improve the likelihood of being hired or rehired across our network of projects.

Also, if you move, be sure to update your address and notify your BCIB site rep of your location change. During tax season, a hard copy of your T4 will be mailed to the address in your MyBCIB account so it’s important to have accurate information.  The CRA will upload a copy of your T4 slip to your online My Service Canada Account.

SiteReadyBC is a construction site safety program that helps workers understand safety requirements on all construction sites. It is a six to eight hour, online course designed to increase worker confidence.

Completion of SiteReady is a condition of employment for BCIB trades employees. We’ll sponsor your certification and provide you with the license key. The certification is required on all BCIB construction sites throughout the province.

You will be contacted by a BCIB representative to schedule your onboarding. This will be an opportunity to ask any questions you may have. We’re here to help.

All workers on BCIB projects, including Employee supervisors, must complete specific courses.

1. Before your first day onsite, you must complete SiteReady BC.
2. Supervisors must also complete a two-day Supervisor Training course, coordinated through BCIB, hosted by WorkSafeBC.
3. All workers take BCIB’s Respectful Onsite Initiative training program.

All BCIB employees take our Respectful Onsite Initiative (ROI) training.It’s designed to foster safer, more respectful and inclusive jobsites.

ROI starts – and promotes ongoing – important conversations about reconciliation, race, gender, and other equity, diversity, and inclusion (EDI) topics.

To learn more about the Respectful Onsite Initiative program click here.

If you are sick and unable to work, notify your direct supervisor immediately. After 90 consecutive days of work onsite, all BCIB employees will receive 5 sick days. For Medical Leave and Extended Leave, please speak with your BCIB site representative.

BCIB pays its employees every two weeks.

Records of Employment are issued by the Canadian Government, not BCIB. Follow these steps to obtain an ROE:

1. Request your ROE or leave of absence from your BCIB Site Representative.
2. The BCIB Site Representative will contact Service Canada.
3. Service Canada will process the ROE. (This might take time.)
4. Login to your CRA My Service account to check if it the ROE is available. If it is not available, continue checking until it appears in your account.

Because ROEs are issued by the Canadian Government and not BCIB, you will not find your ROE in your MyBCIB portal.

After notifying the BCIB Site Representative that you wish to end your employment, they will process the paperwork with Service Canada. The ROE will be issued to Service Canada five calendar days after the end of the pay period in which an employee’s interruption of earnings occurred.

If you log into your MyBCIB account and have difficulty viewing your pay slips, make sure it is set to view ‘All’, not to ‘Recently Viewed’. Click on the payslip to open it.

BCIB takes bullying and harassment very seriously. Employees are encouraged to come forward to their supervisor or BCIB’s Site Representative, who will walk them through the process. Employees can also submit their concerns directly to BCIB’s Human Resources by emailing hrissues@bcib.ca with the following details:

• Your full name
• Location (site)
• Name of contractor you are currently working for
• A description of the incident, including the name of the person/persons involved
• Name of witnesses if any
• Your contact number and email address
• A time in which the HR team can reach out to you this week to discuss once the above information has been provided.

If your supervisor is involved in a complaint, speak to your BCIB Site Representative or the BCIB HR team. Reports can be made verbally or in writing. Your project BCIB site rep can show you your options or you can email hrissues@bcib.ca.

Wrongdoing means serious, dangerous, unlawful or fraudulent activity. If you observe wrongdoing, report it immediately to the BCIB site representative or email the designated officer at whistleblower@bcib.ca. Reports can be made anonymously.

The Construction Industry Rehabilitation Plan (C.I.R.P.) is a joint union-management program that helps people in the organized construction industry – workers and their immediate families – who would like support for substance use.

CIRP offers services such as individual counselling, family services & telehealth services, as well as provides information about Naloxone kits and training. CIRP functions on a philosophy of confidentiality and trust.

Construction Industry Rehabilitation Plan

info@constructionrehabplan.com

General Inquiry: 604-521-8611

Think of the BCIB Site Representative as the face of BCIB on our projects. They are there to onboard you and help resolve any issues. If they don’t have a direct answer, they can point you in the right direction. They’re available Monday – Friday, 7-3pm to answer any of your questions.

BCIB Site Reps can help you get your proof of employment for banking, rental, mortgage, or permanent residency. They can also let you know about continued employment opportunities and assist with grievances and incidents that happen onsite, such as harassment complaints. They’re around to support you.